Popular features that will change your life
Powerful ticket management tool with advanced automation features
Help Desk, Service Desk And More
Glossary permits agents to characterize terms your clients may not see in one place; all your self service content would be then have the first event of this content connected to the glossary definition.
Tickets in Desky can have basically a boundless number of properties. With Desky you control which properties are indicating in ticket lists. Maybe the most vital thing to your operators is how long ticket has been open.
Configure and customize Desky help desk software to meet your organization’s specific needs and requirements. comes with a set of predefined notifications triggered by specific events, such as new ticket submission, service record changes, and more.